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- Enter your username correctly when the store asks you to enter it.
- You must be online when you make a purchase to assure you receive the packages you've purchased.
- If you're purchasing Keys or Items, or anything that takes up Inventory space, be sure you have enough space in your in-game inventory.
- Purchases may take up to 10 minutes to process.
When you purchase anything from our store it can take up to 10 minutes to process and give you your items. You must be online in-game to receive your packages unless you are buying a package that says otherwise. If for some reason you do not receive your package(s) after you purchase them please open a forum thread in our "Purchase Support" category with the transaction details.
Anything you purchase from this store is considered an intangible virtual item. We cannot recover the items you used when you purchased the package or the perks you have used. No refunds will be granted. If you think your case is different then please feel free to open a forum thread in our "Purchase Support" category with the transaction details. Additionally, if you have any issues with the "Purchase Support" forums or you prefer emailing us, you can reach us at firstname.lastname@example.org
Attempts to bypass our refund policy via filing a dispute with PayPal, or your credit company, will result in you being permanently banned from our server, and the chargeback being attached to your account on EVERY buycraft store PERMANENTLY!
Need support? Contact email@example.com
The SkyVoid server is in no way affiliated with Mojang, AB. Nor should it be considered a company endorsed by Mojang, AB.